Privacy Policy
Information Collection and Use
Dxferc Finance & Protection Hub (referred to as “we,” “us,” or “this website”) is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect the personal information you provide when visiting our website. The types of information we collect include but are not limited to: your name, email address, phone number, company information, and other relevant information you voluntarily provide when using our services. We collect this information to provide you with better financial insurance consulting services, including but not limited to chemical plant insurance, hazardous industry insurance, environmental hazard insurance, and other professional insurance product consultations and recommendations. We commit to collecting your personal information only within the necessary scope and using this information strictly in accordance with this privacy policy. We will not sell, rent, or otherwise transfer your personal information to third parties unless we obtain your explicit consent or as otherwise required by law.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and provide you with personalized content and services. Cookies are small text files stored on your device that record your preference settings and browsing behavior. The types of cookies we use include: necessary cookies (ensuring normal website operation), functional cookies (remembering your preference settings), analytics cookies (helping us understand website usage), and marketing cookies (providing relevant advertising content). You can manage or disable cookies through your browser settings, but please note that this may affect certain website functions. We may also use web beacons, pixel tags, and other tracking technologies to collect information about how you use our website. These technologies help us optimize website performance, improve user experience, and ensure that our contractor liability insurance and energy sector insurance service information is accurately communicated to target audiences.
Information Security and Protection
We employ industry-standard security measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. Our security measures include but are not limited to: encrypted data transmission, secure server storage, access controls, regular security audits, and employee security training. We use SSL (Secure Socket Layer) encryption technology to protect sensitive information you submit on our website, ensuring data security during transmission. Our servers are protected by firewalls and regularly updated with security patches to guard against potential security threats. Although we have implemented reasonable security measures, please note that no internet transmission or electronic storage method is 100% secure. We recommend that you also take appropriate precautions when using our services, such as using strong passwords, regularly updating passwords, and avoiding accessing sensitive information on public networks. If you discover any suspicious activity or security vulnerabilities, please contact us immediately.
Third-Party Services and Links
Our website may contain links to third-party websites or integrate third-party service providers’ services to enhance your user experience. These third-party services may include analytics tools, social media plugins, payment processors, or other business partners’ services. Please note that these third-party websites and services have their own privacy policies and terms of use, and we are not responsible for their privacy practices. We recommend that you carefully read their privacy policies before visiting any third-party websites or using third-party services. In certain circumstances, we may share your information with trusted third-party partners to provide you with better services, such as processing insurance applications, conducting risk assessments, or providing customer support. In such cases, we ensure that these third parties comply with strict confidentiality agreements and use your information only within the necessary scope. We regularly review our third-party partners to ensure they maintain appropriate data protection standards.
Data Retention and Deletion
We retain your personal information only for the time necessary to achieve the collection purposes or for the period required by laws and regulations. Specific retention periods depend on the type of information and its purpose of use. For example, contact information used for customer service may be retained for longer periods to provide you with ongoing support and services. Information used for marketing purposes will be deleted within a reasonable time after you unsubscribe. Financial and transaction-related information may need to be retained for specific periods according to applicable laws and regulations. When personal information is no longer needed, we will securely delete it or process it anonymously. You have the right to request that we delete your personal information, but please note that in certain circumstances, we may need to retain certain information to fulfill legal obligations or maintain our legitimate interests. If you wish to understand our retention policy for your specific information or request deletion of your personal information, please contact us through the contact information provided at the end of this policy.
Your Rights and Choices
Under applicable data protection laws, you have multiple rights regarding your personal information. These rights include: the right of access (to know what information we have collected about you), the right of rectification (to request that we correct inaccurate or incomplete information), the right of erasure (to request that we delete your personal information in certain circumstances), the right to restrict processing (to request that we limit the processing of your information), the right to data portability (to request that we provide your information in a structured, commonly used, and machine-readable format), and the right to object (to object to our processing of your information for specific purposes). If we process your personal information based on your consent, you have the right to withdraw consent at any time, but this will not affect the lawfulness of processing based on consent before its withdrawal. You also have the right to opt out of receiving our marketing communications, which can be achieved through unsubscribe links in emails or by contacting our customer service team. If you have any concerns about our data processing practices, you have the right to lodge a complaint with the relevant data protection regulatory authority. We commit to responding promptly to your requests and processing them within the timeframe required by law.
Children’s Privacy Protection
Our website and services are primarily directed at adults, particularly businesses and individuals who need professional financial insurance services. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected personal information from children, we will immediately take steps to delete such information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take appropriate measures to delete the relevant information. We recommend that parents and guardians supervise their children’s online activities and educate them not to provide personal information without permission. If we need to collect children’s personal information (for example, in special circumstances permitted by law), we will first obtain verifiable parental or guardian consent and take additional protective measures to ensure the security of children’s information.
International Data Transfers
Due to the nature of our business and technical infrastructure, your personal information may be transferred to locations outside your country or region for processing and storage. The data protection laws of these countries or regions may differ from those in your jurisdiction. When we transfer your personal information to other countries or regions, we take appropriate safeguards to ensure that your information is adequately protected. These safeguards may include using standard contractual clauses, ensuring that recipients have adequacy decisions, or implementing other legally recognized protection mechanisms. We ensure that any third parties receiving your personal information commit to providing a level of protection equivalent to this privacy policy. If you have any questions about our international data transfer practices, please contact us for more information. We commit to complying with all applicable laws and regulations when conducting international data transfers and taking necessary measures to protect your privacy rights.
Privacy Policy Updates
We may update this privacy policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. When we make material changes to the privacy policy, we will notify you through prominent notices on our website, email notifications (if we have your email address), or other appropriate means. We recommend that you regularly review this privacy policy to understand how we protect your information. Privacy policy updates will take effect immediately upon posting unless otherwise stated. If you continue to use our website or services after the privacy policy is updated, it indicates that you accept the updated policy. If you do not agree with the updated privacy policy, you should stop using our website and services. We will indicate the last update date at the top of the privacy policy so you can understand the latest version of the policy. For material changes, we may require you to reconfirm your consent.
Contact Us
If you have any questions, comments, or suggestions about this privacy policy, or need to exercise your privacy rights, please contact us through the following methods: Our customer service team will respond to your inquiries as soon as possible, usually within 5 business days. We value your privacy concerns and are committed to handling your personal information in a transparent and responsible manner. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection regulatory authority. We also welcome your feedback and suggestions on how to improve our privacy practices. Please note that to protect your privacy and security, we may need to verify your identity before responding to your requests or providing the information you request. We commit to continuously improving our privacy protection measures to ensure that your personal information receives the highest level of protection.
Last Updated: January 2025
This privacy policy applies to the Dxferc Finance & Protection Hub website and related services.